ChinaTowner - Retail & Wholesale Chinese cheongsam dresses, Asian clothing and Oriental style fashion

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Returns & Exchanges
   
 

Return Policy
If for any reason you are not satisfied with your order, please return items within 30 days of receipt. Returned order must be in new condition (product without damage, in original fold and in original wrapping with the barcode) and must be accompanied by the original receipt or invoice. Refunds will be made to the original form of payment. Shipping and handling charges will not be refunded. We charge $5 restock fee for each returned item.

  Exchange Policy
In order to get the item(s) you want as quickly as possible, we strongly recommend that you place a new order and return the unwanted item for a refund. When we receive your return, we'll issue a refund. You will receive an email confirming that we are processing your return and issue credit to your account, then you may use the credit to place an exchange order or request refund. There are no additional shipping & handling charges for exchanges. Please note that in the event that your exchange requires additional funds, you may be charged the difference. We are not able to accept personal check payments with your return. We are unable to honor previous sale prices or promotions when you place your new order.
   
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